Golden Valley Festival — Responsive Web Design
Urban Community Festival · Personal / Community Project
After a 5-year COVID hiatus, the Golden Valley Festival returned in 2025 — and with it, an opportunity to rethink the experience from the ground up.
I'm exploring one central question: How might we make this annual community festival more inclusive?
Mid-fi functional prototype built with Figma Make and Claude AI, with Cursor back-end coding and a QR-connected Google Survey for real user feedback.
Hi-Fi Desktop
Mid-Fi Prototype
NASA Website Redesign
UX/UI Boot Camp Project
Selected NASA's website for a responsive redesign — improving usability, accessibility, and content clarity across devices. Collaborated in FigJam on redlining, affinity diagramming, and site analysis, then owned the full solo design track.
My RoleUser testing, persona development, low/mid/hi-fi Figma prototypes, heuristic evaluation, style tile development, sitemap analysis, and a formal report with design recommendations.
Unlock Screen
Pop-Up Interaction
Keyed-Up — Mobile App
Training Project · Conceptual
Retail customers frustrated by locked product cases. Our solution: a mobile app letting shoppers unlock and retrieve secured items directly from their phones.
My RoleCollaborative team project — I contributed to user testing, persona development, affinity diagramming, and journey mapping in FigJam; wireframing and prototyping in Figma. I also led the team's presentation strategy, opening with industry trends to frame the problem before revealing our solution.
Globe Trotter — Mobile App
Training Project · Conceptual
A friend traveled solo to Germany. She arrived late, after dark, in an unfamiliar neighborhood. The next morning she woke up sick — and had no idea where to go, who to call, or how to ask for help.
This was pre-AI. No ChatGPT, no instant answers. Just a person alone in a foreign country, hoping she'd figure it out. Globe Trotter was my answer to that problem: a mobile app that puts critical local services — medical, pharmacy, police, fire, emergency contacts — one tap away, with essential phrase translation for the moments when you really need it.
My RoleEnd-to-end solo: survey, interviews, wireframes, lo/mid/hi-fi prototypes, user testing, and analysis — all in Figma.
Before
After
UCare's New SharePoint Site Design
UCare Health — Enterprise Intranet
When UCare migrated to SharePoint Online, I stepped in as the only team member with UX research and prototyping expertise — co-leading the design from low-fi concept through usability-tested, high-fidelity delivery.
My research findings directly shaped the final design, replacing a scroll-heavy layout with drop-down navigation and redesigned tiles that measurably improved adoption.
After testing: scrolling replaced with drop-down menus; tiles changed to gradient colors with larger font and more descriptive text.
SaaS Platform Rollout — Training Environment Design
UCare Health · 2019
UCare needed to train their entire organization on a platform that didn't exist yet — UAT and QA still in progress when training had to begin.
My RoleI led the needs analysis, designed mock-member training environments from scratch, built the ILT and eLearning content, and orchestrated a multi-layered rollout plan covering every department — including pre-work, classroom sessions, specialty tracks, job aids, and spaced repetition for long-term retention.
LMS Administration & Platform Modernization
UCare Health — Cornerstone LMS
Cornerstone had sat untouched since 2014. Six years of missed updates, stale design, and lost engagement.
My RoleAfter a 2-week LMS boot camp I modernized the platform end-to-end — replacing a static homepage with a dynamic carousel, reorganizing curricula and playlists, improving UX across the board, and supporting contract negotiations with Cornerstone. Close collaboration with IT, Leadership, L&D Ops, and Cornerstone support ensured seamless rollouts and lasting impact.
eLearning Redesign — Scenario-Based Courses
UCare Health — L&D
I inherited Lectora courses built almost entirely from click-to-reveal text blocks — no scenarios, no context, no learner engagement.
My RoleOver 5 years I replaced them with interactive, scenario-based courses in Articulate Storyline, personally designing and developing every compliance, product, and customer service course in UCare's library — including Compliance, Product Training, Medicare Star Ratings, GuidingCare Software, and Customer Service. I also built a "Rise Wrapper" now used company-wide to deliver meeting videos through the LMS with professional polish.
Curricula Map
Process Flow
Curricula Redesign & Process Documentation
UCare Health · 2022
UCare's annual curricula rollout was crashing Cornerstone. Literally. What started as 4 courses had grown into a multi-layered, nested curricula system that the LMS couldn't stage.
I redesigned the entire rollout architecture — introducing a Curricula Map for at-a-glance management, a 38-step process flow paired with a multi-page illustrated spreadsheet, and a mentorship program to build team redundancy. Crashes: eliminated.
DEIA Completion Tracking — Complex Process Flow
UCare Health · 2024
Tracking DEIA completion across two separate Cornerstone modules — Performance and Learning — was manual, inconsistent, and error-prone.
My RoleI designed a solution connecting both systems, prototyped and tested it in our Cornerstone Pilot environment, and documented the full process in FigJam. Then I built an Articulate Rise course with an embedded Microsoft Form to automate the completion approval trigger — touching HR Ops, L&D, Cornerstone Admin, Instructors, and Learners.
Facilitator Guide
Learner Persona
New Virtual Instructor-Led 10-Day Certification Program
Life Time Fitness — Fitness Trainer Certification
Converting a 2+ hour narrated PowerPoint into a 10-day virtual certification program is exactly as hard as it sounds.
My RoleProject manager, instructional designer, and eLearning developer — building scenario-based VILT in Word and PowerPoint and Articulate Storyline courses delivered via Adobe Connect into Cornerstone LMS, across four topic tracks: Brand & Business, Metabolic Science, Nutrition, and Programming.
Scenario-Based eLearning — User Journeys & Participant Guides
Samples of my interactive storytelling approaches in eLearning courses.
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